It is our responsibility to ship your accepted order to you at the address you provide when making the order. We ship domestically and internationally. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments. For orders under $150.00, a flat fee of $10.00 for shipping will apply. For orders over $150.00, no shipping fee will apply.
Returns
If you are not satisfied with your order, you may return item(s), and we will offer you a choice of exchanging the item(s) for another item or store credit in the amount of your order less shipping; provided: (i) the items(s) were not designated as non-returnable; (ii) your return is made within fourteen (14) days of delivery; and (iii) the merchandise is returned in the same condition as originally received by you (including the original packaging). A $10.00 restocking fee will apply for any returns which do not include the original packaging. All returns must be initiated by contacting support@shopsurfly.com. Company will send a prepaid shipping label to you for the return of items for domestic orders; however, we are not responsible for costs associated with the return of items for international orders.
